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Distance Learning and eLearning in European Policy and Practice: The Vision and the Reality

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Distance Learning and eLearning in European Policy and Practice:
The Vision and the Reality

Click here to read the Spanish version of the Policy Paper

Policy Paper of the European ODL Liaison Committee approved by the Member Networks
Released 17 November 2004

1. eLearning in 2000 and 2004: Two Different Pictures

When the so called “Lisbon Strategy” to make Europe the most competitive and socially inclusive economy in the world by 2010 was defined the need to include education and training as a key component of the eEurope Plan was immediately perceived. At the same time it was recognised that the existing education systems in their traditional roles would not be able to cope with this need. An eLearning Initiative was therefore proposed shortly afterwards[1].

In fact this level of priority given to eLearning was, to a large extent, the result of a certain ambiguity between the never disputed need to provide/develop eSkills to all workers and citizens to face the challenges of information society and the – much more disputed – need/opportunity to use ICT to support the learning processes in view of a growing demand for learning. For many “newcomers” in the field - including some first row policy makers - learning ICT and learning through ICT was such a natural combination that eLearning became a star in the policy discourse of the years 2000 and 2001. At that time, by the way, eLearning companies in the USA were reputed to be amongst the most profitable in prospective and very few people were questioning estimated growth rates of the eLearning market of more than 100% per year.

The eLearning Initiative was launched by the European Commission as a strategic effort to integrate the resources of different Directorates General and activate fresh economic resources from the European Investment Bank and European Structural Funds towards this new priority. It was not rare to hear Heads of Government quote eLearning as one of the top priorities in the Information Society Strategy. In reaction, practically the whole education and training world started to consider eLearning as a serious opportunity, or as a serious threat. The practice of eLearning in Europe was still marginal in most EU countries, but a strong impulse came from the policy initiative, especially in those countries in which national developments had not been very substantial up to the year 2000.

More than four years later the situation appears very different: in synthesis we could say that eLearning is up in practice and down in policy discourse. In theory this could be the best possible development. However, we produce this Policy Paper because we think it is not.

eLearning has almost completely disappeared from top-level policy speeches, both as a term suspected of having lost its impact, and - more seriously- as a significant component of educational policy. In part this is due to the fact that education has lost weight on the overall policy agenda due to the increased concerns on security and the need to concentrate resources elsewhere (a significant number of EU countries have decreased the weight of educational expenditure on GNP in the last years). Many encouraging developments have taken place also thanks to EU support, but those who were resisting eLearning from inside the education and training systems had the time to build their case against it, at least partly due to very low quality and simplistic promotional messages associated to first (and second) generations of eLearning provision.

Another ambiguity has developed: on the one hand the term blended learning is used to represent the new awareness of the need to design learning systems which are able to integrate at best different learning strategies including ICT-supported learning, and on the other to hide a resistance to innovation that expresses itself by introducing small elements of ICT based learning to offer the same teaching as before.

The eLearning market has developed - and still develops - at a much lower rate than foreseen some years ago: present estimates converge around an average yearly rate - in Europe - of about 30%, with strong differentiation among market segments and countries.

But this reduction of expectations should not hide the fact that 30% per year is still a very substantial growth rate, and that school, the corporate sector, universities and the training services of the public administration have progressively learnt how to use ICT in learning, to integrate it and, if not completely to build quality into eLearning, at least learnt how to recognise lack of quality.

In fact a growth of quality awareness is probably the most influential factor of eLearning developments in recent years.

At European Union level the ambitious but somehow undefined eLearning Initiative has almost disappeared from the scene to leave ground to the “small and beautiful” eLearning Programme that privileges higher education and school twinning but leaves much of lifelong learning out in the rain for a few years. The proposal for the new “integrated” European programme for lifelong learning after 2007 sees ICT (note that eLearning as a term is no longer used) as part of a “transversal programme” crossing the sectoral lines of COMENIUS, ERASMUS, LEONARDO DA VINCI and GRUNDTVIG. This generates some hope that not only schools and universities will be encouraged to use eLearning in the future, but also other parts of the learning systems.

In our view this approach aiming at society as a whole is important because ICT - supported learning is not an objective in itself but indispensable for bringing about the socio-economical changes in which the European Union has engaged itself.

And even more: this urge is not only based on internal needs. Many countries in the world prefer to look to the European Union/EU-member states as examples for their own socio-economic development and are therefore interested in our education which reflects these values. This is a mission/opportunity we should not overlook or neglect!

There is a need to highlight, to involve, and to use in a systematic way the experience, professional pedagogical and technological methods, quality and organisational standards, that have been developed and validated in professional environments. Distance/eLearning is now certainly presenting itself as a distinct, autonomous, multidimensional professional discipline and resource of coherent experience, increasingly producing and demonstrating its values, integrating theoretical aspects and system approach with valuable practical experience, strategy issues, implementation and management solutions. This experience at the same time forms a valuable collection of progressive visions, which serve as basis of educational modernisation, positioning the human factor as the focal element of innovation.

2. Review of the Impact of EU eLearning Policies

As an umbrella of European Associations and Networks in the field of open, distance education and eLearning, the European ODL Liaison Committee recognises both strengths and weaknesses in the approach that the European institutions have adopted towards eLearning in recent years. On the positive side the following points may certainly be mentioned:

  • a strong mobilisation effect of national authorities, higher education, industry and several other stakeholders, which was mainly achieved at the beginning of the period considered here, when the rhetoric of eLearning was still strong;
  • massive networking activity at European level, thanks to the fact that projects containing eLearning elements were actually supported, not only - of course - within the eLearning Action Plan and the neighbouring MINERVA Action of the SOCRATES Programme, but also in Leonardo da Vinci, GRUNDVIG, LINGUA, ERASMUS and IST. Even in European initiatives such as EQUAL and in the Cooperation Programmes of the European Union with other parts of the world eLearning has gained some room as a result of the early years’ mobilisation;
  • a substantial contribution to the evolution of the rhetoric of eLearning away from just computers, connectivity competitiveness and cost-effectiveness, and towards contents, context, collaboration and learning communities, so facilitating the integration of eLearning and ICT in the processes of endogenous innovation of education and training systems;
  • also as a result of EU initiatives, a wealth of new R&D results and developments have become available, not necessarily in the way politicians were looking forward to; but they led to the formation of an increasingly professionalized community, a factor undervalued by some political comments;
  • openness of mind of the responsible people as a recognised quality that has made new ideas and concepts acceptable and integrated within the European eLearning agenda;
  • we also note a critical willingness to simplify the EU financial regulations and administrative procedures, such as proposed in new educational programmes, but we also have to add that this attitude is not yet part of daily practice which is even sometimes contradictory.

Several weaknesses should also be noted:

  • first of all, the lack of persistence on the concept and practice of the eLearning Initiative: in fact real co-ordination of the EU intervention in this domain has been given up. This does not mean that DG Education and Culture in other Programmes or other DGs are not active, but that regarding eLearning much less than optimal use of resources is made and replication and lack of sustainability of initiatives become serious risks;
  • the reduced amount of resources attributed to the new eLearning Programme which - also symbolically - shows the reluctance that all the decision making bodies at EU level (not only the Commission, but also the Parliament and especially the Council of Ministers and the related Education Committee) have had in taking eLearning seriously.
    Probably most people involved in these bodies – understandably - have very little personal experience of eLearning or the use of ICT in learning and fail to appreciate the full potential of ICT, or perceive more risks than benefits at first sight.
    If we go beyond a superficial criticism toward this lack of understanding, we will probably find visions of the world and rooted values that made - and still make - a large part of education policy makers, managers, teachers resistant to the initial rhetoric of eLearning, because this rhetoric was carrying simplified visions and over-optimistic statements on the virtues of ICT in learning. In our view this “visions and values” tension has practically resulted in the interruption of a dialogue that, a few years ago, was starting;
  • a lack of systematic consultation by decision makers at different levels in the policy-making process of the professional environment of ODL and eLearning, as a result of which they depend too much on the institutional representations of Member Countries and top level relations with the relevant industry and academic elites;
  • the lack of real integration of the eLearning discourse into the lifelong learning agenda, as if the two “movements”, one originated by the eEurope strategy and the other more “endogenous” to education and training policy, were to be kept separate to avoid contaminations (by the way, the same applies to the Bologna process in Higher Education);
  • connected and partially explaining the previous point is the unbalanced emphasis, especially in the first period, on European competitiveness rather than equity and inclusiveness. This has been corrected in a more recent phase, but produced a certain reluctance in the educational community to join the promotional messages on eLearning;
  • too much focus on formal education as opposed to post-initial, non-formal and informal learning, where the use of ICT may be integrated without facing a strong institutional resistance or at least inertia;
  • finally, a certain discontinuity of actions supported by the EC funding, partially due to administrative principles that may discourage continuity of funding to the same initiatives/actors/partnerships. This is partly based on a certain “beauty contest” attitude in the selection of such proposals, irrespective of their relevance, that look more innovative than those which develop, consolidate or mainstream previous lines of action.

We have analysed several aspects of these weaknesses in the earlier Policy Note of the Liaison Committee (released 4 February 2002); additional reflections can be found in the report of the project HECTIC (Higher Education Consultation in Technologies of Communication and Information, April 2002).

These consolidated studies (in the area of Higher Education, in other areas such studies would be very useful) have revealed that there is yet another serious problem that needs attention: the fact that leaders of universities are badly equipped and supported to implement and mainstream changes needed for successful introduction of meaningful eLearning in their institutions. The HECTIC report presents concrete recommendations.

As a whole, our thesis is that a new vision on ICT for learning is needed at policy, management and grass roots practice level if a new window of opportunity is to be found for ICT to become really interesting to innovators in the learning system.

This new vision should put context, community, collaboration, competencies, motivation of learners before computer, cost-effectiveness, contents and connectivity; it should relate more closely eLearning to the lifelong learning agenda and the creation of a European Lifelong Learning Area and to the role Europe can and should play in global, especially higher, education. It should start from the assumption that in the knowledge society some level of use of ICT in learning activities cannot remain the exception, but will become normal practice; and probably create order in the confused “panacea concept” of “blended learning” by distinguishing between innovative and merely substitutive use of ICT in different learning contexts.

It should be clear that this new vision would certainly include contents of earlier established policies that have not yet been fully implemented.

3. Summary and Recommendations for Action

In view of the previous considerations, the European ODL Liaison Committee urges European institutions to consider the following:

  1. Re-establish the policy momentum for the eLearning Initiative, but with two adaptations: make sure that the new discourse is more based on societal-economic demand and more coherent, linking eLearning closely to the lifelong learning agenda. Try seriously to achieve coordination of resources and actions in the field, to the benefit of effective use of public resources and higher impact and visibility of the implemented actions. Accept intervention of “other” resources and policy concerns to support eLearning - even though that may cost something in terms of autonomy and administrative procedures - because the public benefit will easily justify the procedural complications.
  2. Both lifelong learning and eLearning are too important and pervasive in the knowledge society to be the exclusive competence of educational authorities who are used to manage school and higher education systems originally created to serve or accompany the industrial society by providing initial education.
    At present institutional competencies should be re-aggregated, at European as well as at national and regional levels, to guarantee coordination and coherence of action in the field.
  3. Guarantee that eLearning and use of ICT for learning are fully integrated in the lifelong learning agenda and their potential is fully explored, without prejudice, to accompany innovation processes taking place in the education and training systems, including non-formal and informal learning.
  4. Put more emphasis on the integration of ICT in the Bologna process, also to enable European Higher Education to offer European education globally.
  5. Make sufficient resources available through coordination and integration of EU initiatives and national initiatives to harvest the real advantages beyond the rhetoric about the potential of eLearning and to respond to the demand of the field actors (more than 300 proposals were introduced following the 2004 call for proposals of the eLearning Programme, endowed with about 9M€ only!).
    Co-ordination between different Programmes may support different phases in the life cycle of a given initiative.
  6. Establish a distinction between first generation projects, in which a “beauty contest” selection logic is acceptable to allow newcomers and innovators to access public support, and “second generation” or mainstreaming projects, that follow-up and develop previous successful activities, and build sustainability and usability of results through a longer life-cycle. The needs of these two kinds of activities are quite different and justify their own appropriate procedures which may differ from those used so far.
  7. Be realistic about sustainability of projects after a two -or three- years cycle: short term summative evaluation driven by economic sustainability arguments has killed and may continue to kill innovative initiatives that produce benefits which both have and do not have a clear market value, but correspond to public interest anyway (e.g.: visibility of indicators for policy making or social inclusion).
    Additional public funding may be part of sustainability, if a project has a recognised public interest value.
  8. Give full attention to the fact that leaders of education and training institutions are badly equipped and supported to implement changes needed for successful introduction and mainstreaming of meaningful eLearning.
  9. Involve sectoral branches and the social partners in projects since this engages the world of “work” equally to the world of ”study”.
  10. Consult and involve the professional environment and its representative networks not only in the definition of new phases of European Programming but also in the implementation of strategic actions at system level.

The European ODL Liaison Committee is available and willing to act as a facilitator of this recommended consultation and involvement process and proposes to discuss this short policy paper in the appropriate institutional and non-institutional settings in a constructive spirit.

The European Union has developed and implemented the largest scale and the most successful coherent Programmes in the field of information society building, with particular relevance in the (e)Learning domain. It has accumulated a long and rich experience in the related policy development, implementation and analysis fields.

We need to continue the momentum and avoid discontinuity of this valuable experience.

17 November 2004

At present the following organisations are members of the European ODL Liaison Committee:
EuroPACE, Leuven
European Association for Distance Learning (EADL), Vienna
European Association of Distance Teaching Universities (EADTU), Heerlen
European Distance and E-Learning Network (EDEN), Budapest
European Federation for Open and Distance Learning (E.F.ODL), Gent
European Universities Continuing Education Network (EUCEN), Porto
International Council for Open and Distance Education - Europe (ICDE-Europe), Oslo

Liaison Committee contacts: Dr Andras Szucs, Secretary, secretariat@eden-online.org
Dr Peter Floor, Chairman, floor.p@planet.nl


1 A definition of eLearning is given on the eLearning Europa website www.elearningeuropa.info/index.php?lng=1: eLearning means using new multimedia technologies and the Internet to improve the quality of learning by facilitating access to facilities and services as well as remote exchanges and collaboration.